How to order on AliExpress - master the Chinese marketplaces

Tanya Sadovnikova
09.09.2015

How to order on AliExpress - master the Chinese marketplaces

Many, probably, have already heard about aliexpress - the largest trading platform in China, where you can find almost any product - from paper clips to large TVs. Given that many brands are sewn or manufactured in China, this is not surprising. Let's understand not only how to order on aliexpress, but also how to get a quality product for your money. 

Aliexpress site overview - pros and cons

Let's first see what we can offer here. There are not many product categories, but they can include up to 100,000 items. The main categories of requests are:

  • Clothes and accessories
  • Auto products
  • Electronics
  • Bags and shoes
  • Everything for children
  • Jewelery and watches
  • health and beauty
  • Sports and entertainment
  • For home and garden

Shopping on aliexpress 

Most likely, the product you need will be found in one of them. Before ordering on aliexpress, calculate the pros and cons.

 

The undoubted advantages when ordering for aliexpress, in addition to the wide variety of products offered, include:

  • Reasonably low prices.You buy goods directly, bypassing intermediaries, so avoid mind-blowing cheating.
  • Ability to follow discounts and promotions. By adding the item you like to the cart, you will constantly receive notifications by mail about price changes.
  • The possibility of free delivery. Of course, everyone understands that it was originally included in the price, but at the sight of an attractive price the “Free Shipping” mark is very pleasing to the eye.
  • Protection of the transaction. The risk of losing money is reduced to almost zero. In the process of ordering on aliexpress, you do not pay directly to the seller, but through the Escrow system. The seller receives the money only after you receive the goods and confirm the end of the transaction.

Payment guarantee

  • The ability to read reviews about the seller and the product when ordering aliexpress. As a rule, the same product can be offered by several sellers. For complete security, you can choose the seller with the highest rating.
  • The opportunity to contact the seller before buying and ask clarifying questions.
  • The ability to track the parcel by tracking number after you made an order on Aliexpress.
  • Easy payment method - bank cards, QIWI and Webmoney are accepted.

Shopping on aliexpress

Of course, with all the positive aspects, an order on aliexpress cannot do without minuses. Although they are not so many:

  • This is an English site. No, the Russian version, of course, is present, but it is “Chinese Russian”, which is often impossible to understand. And if you need to contact the seller, it can be done only in English.
  • Free shipping means long travel time. On average, delivery takes up to 3 weeks, although there are delays. However, if you need faster, you can choose courier delivery, which will cost more.

Order for aliexpress - product search and nuances associated with it

The easiest way to search on the site is any kind of electronics - you can enter a specific model and select what you need. Although this search will give more and many accessories to it that will interfere.

 

Finding clothes is both simple and difficult at the same time. The selection criteria here are quite extensive, you can make an accurate filter. There are only a few "but":

  • Not all suppliers have a size chart with measurements. Therefore, to focus on the specified size is quite difficult.
  • Even these measurements are often incorrect or just approximate. Keep in mind that Chinese clothes are shamelessly small.So if you need sizes larger than 48 of ours - you can fly. It is recommended to contact the seller and clarify the nuances.
  • The price of the same product from different sellers may differ dramatically. This does not always mean that others wind up the price. Often this can speak about quality. The picture will be the same, but the quality of an absolutely cheap product will correspond to its price. Feedback to help you.

Another caveat when ordering for aliexpress: pay attention to the number of positions in the lot. Sometimes little things are sold only in lots - 10, 12 and more. And an attractive price will be only in the case of the acquisition of the entire quantity. Convenient for those who buy in bulk for resale, but not always suitable for those who need a unit. So, look for another seller from whom this product can be purchased one at a time.

Order for aliexpress - basic steps

An order for aliexpress begins with registration, creating your account. The procedure is standard, no one will cause problems.

Registration for aliexpress

 

In the search bar enter the desired item. If you do not know the name of this or that thing (some device that is not widely used here, for example), look for the desired category, and then look for pictures.If necessary, turn on the filter, selecting the desired parameters.

 

Finding the right product, read carefully the description and terms of sale. If there are several sellers, choose with the maximum rating.

 

Be sure to read reviews of both the seller and the product. Do not rush to the lowest price. Although sometimes the quality is the same everywhere.

Aliexpress - seller search 

If you have additional questions, be sure to contact the seller. It is better to find out all the nuances before the purchase.

 

Put the goods in the basket, proceed to payment. A simple interface will not confuse anything. Make sure your card is open for online payments.

 

After payment, the seller within two or three days is obliged to send the goods and inform you of the tracking number. You just have to wait for his arrival and confirm his receipt by closing the transaction.

Order for aliexpress - getting a marriage or the wrong product

As mentioned above, the seller receives the money only after confirmation of receipt of the goods. If you opened the parcel and found that due to poor-quality packaging, the product is damaged or it was originally defective, or even sent something that was not ordered, you can open a dispute.

 

This must be done within 5 days. The seller is obliged to accept or reject the dispute at the same time. If he did not do this, the dispute is resolved in favor of the buyer, and the money is returned to him.

Dispute with the seller

How to order on aliexpress - hint

Upon receipt of the parcel, we recommend opening it with a camcorder. So you can show proof of poor-quality goods through the fault of the seller, and no one will tell you that it was you who spoiled it.

 

As soon as the seller acknowledges your claim, when ordering on AliExpress, you agree on a method of compensation - a refund or a new product.

 

If no agreement is reached, there are several options:

  • Within three days, the buyer can transfer the Dispute to the status of a Claim, then the case is dealt with by AliExpress employees.
  • If the dispute is not resolved within 15 days, it automatically goes into the category of Claim, which is considered by the site staff.

Have you decided to return the product to the seller? Then you are required to notify him of the shipment by providing a tracking number. You did not do this? The money goes to the seller. The seller, in turn, must within 10 days mark the receipt of the return. Otherwise, the money is automatically returned to you. The seller can also open a dispute if it turns out that you sent him the wrong item that was sent to you.

Order for aliexpress in “frozen” status - what does it mean

If you suddenly find such a status in your order - do not panic. Carefully read the status commentary. As a rule, it is as follows: “It has recently been established that this supplier conducts unsafe trading activities. To protect your trading activity, we decided to check this order. Please be patient and wait for our further instructions. ”

Frozen order 

As it becomes clear from the comment, when ordering on AliExpress, the site administration tries to protect the buyer from unscrupulous sellers. As soon as the suspicious activity of the seller is noticed, they begin to check it. It may take up to a week.

 

If the seller is fine, he tries to provide evidence of the "purity" of his actions. You just have to wait a bit. If the check fails, you can always find another seller.

Shopping on aliexpress

As you can see, there are no special difficulties when ordering with AliExpress. But the mass of positive moments. Of course, we should not forget that shopping on the Internet is a lottery, and the picture does not always correspond to reality.Seeing a thing on the model, think carefully whether it will sit on you the same way, so as not to be disappointed. We wish you a pleasant and varied shopping.


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  • How to order on AliExpress - master the Chinese marketplaces

    How to order on AliExpress - master the Chinese marketplaces

    How to order on AliExpress - master the Chinese marketplaces

    How to order on AliExpress - master the Chinese marketplaces

    How to order on AliExpress - master the Chinese marketplaces

    How to order on AliExpress - master the Chinese marketplaces

    How to order on AliExpress - master the Chinese marketplaces

    How to order on AliExpress - master the Chinese marketplaces

    How to order on AliExpress - master the Chinese marketplaces

    How to order on AliExpress - master the Chinese marketplaces

    How to order on AliExpress - master the Chinese marketplaces How to order on AliExpress - master the Chinese marketplaces How to order on AliExpress - master the Chinese marketplaces How to order on AliExpress - master the Chinese marketplaces How to order on AliExpress - master the Chinese marketplaces How to order on AliExpress - master the Chinese marketplaces How to order on AliExpress - master the Chinese marketplaces How to order on AliExpress - master the Chinese marketplaces How to order on AliExpress - master the Chinese marketplaces How to order on AliExpress - master the Chinese marketplaces How to order on AliExpress - master the Chinese marketplaces How to order on AliExpress - master the Chinese marketplaces How to order on AliExpress - master the Chinese marketplaces How to order on AliExpress - master the Chinese marketplaces How to order on AliExpress - master the Chinese marketplaces How to order on AliExpress - master the Chinese marketplaces How to order on AliExpress - master the Chinese marketplaces How to order on AliExpress - master the Chinese marketplaces How to order on AliExpress - master the Chinese marketplaces How to order on AliExpress - master the Chinese marketplaces How to order on AliExpress - master the Chinese marketplaces